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System requirements #
To ensure the app runs smoothly we recommend checking your system meets the minimum system requirements. For full system requirements please see this page.
Windows Desktop
- Windows Server 2016
- Windows 10 and later. Make sure your drivers are up-to-date. For further information on the latest drivers for some graphic products, see the following:
- For Windows 10 or later N editions, you must install the Media Feature Pack. For installation instructions, see Media Feature Pack list for Windows N editions
- Intel Dual-Core CPU 2.XX GHz or AMD processor (4 GB of RAM minimum recommended)
- Some features require additional system requirements:
- Reactions in a scheduled Webex Meeting or Personal Room meeting
- Operating System—Windows 10 version 10.0.17763 or later
- Processor—four physical cores or more
- Memory—4 GB or more of RAM
- Virtual or blurred background in calls and meetings
- Operating System—Windows 10 32-bit/64-bit
If you’re in a VDI environment, make sure you’re using a supported platform for virtual backgrounds. See the VDI Release Notes for more information - Processor:
- Intel Core i3, i5, or i7 4000 series or higher
- AMD Ryzen 5, 7, 9, or higher
- Memory:
- 8 GB or more of RAM
- 2 GB or more of VRAM for dedicated GPUs
- Operating System—Windows 10 32-bit/64-bit
- Reactions in a scheduled Webex Meeting or Personal Room meeting
macOS
- MacOS 10.15 and later on a supported Mac
- M1 chip or Intel CPU-based (4 GB of RAM minimum recommended)
- Some features require additional system requirements:
- Reactions in a scheduled Webex Meeting or Personal Room meeting
- Processor:
- Intel Core i5 6000 series dual-core processor or higher
- Intel Core i7 5000 series dual-core processor or higher
- Intel Core i7 quad-core processor or higher
- Intel Core i9 dual-core processor or higher
- Intel Xeon dual-core processor or higher
- Intel Core m3 7000 series dual-core processor or higher
- Other Intel processors: six cores or higher
- Non-Intel processors: eight cores or higher
- Processor:
- Virtual or blurred background in calls and meetings
- If you’re in a VDI environment, make sure you’re using a supported platform for virtual backgrounds. See the VDI Release Notes for more information
- Processor:
- Intel Core i7 4000 series quad-core or higher processor
- Intel Core i7 5000 series dual-core processor or higher
- Intel Core i5 6000 series dual-core processor or higher
- Memory—2 GB or more of VRAM for dedicated GPUs
- Reactions in a scheduled Webex Meeting or Personal Room meeting
iOS
- We support the two latest major releases of iOS and iPadOS
- iOS 16 and later and iPadOS 16 and later
- Some features require additional requirements:
- Virtual or blurred background in calls and meetings
- iPhone 7 or later
- iPad Pro and later
- iPad mini (5th generation) and later
- iPad Air (3rd generation) and later
- Use Wi-Fi to receive notifications for incoming calls using Unified CM
- iOS 16.5 or later
- iPadOS 16.5 or later
- Virtual or blurred background in calls and meetings
Android
- We support the four latest major releases of Android OS.Android 10 or later
- 3GB of RAM required
- On November 1, 2023, Android 9 reaches end of support
- Some features require additional system requirements:
- Virtual or blurred background in calls and meetings
- Processor:
- Snapdragon 845
- Samsung Exynos 9810
- Equivalent processors with eight or more cores
- Memory—3.5 GB or more of RAM
- Processor:
- Virtual or blurred background in calls and meetings
Video specifications and requirements for calls and meetings #
- Specifications and requirements for video calls can be found here.